| Turnbull Hill Lawyers | | | Locus Managing Director, Mike Russell (left)
with Turnbull Hill Lawyers’ Managing Partner, Michael Hill (right). | | Turnbull Hill Lawyers was established in Newcastle in 1969 to service the diverse needs of the people within Newcastle and the Hunter region. The firm has established a reputation for exceptional client service and legal representation. This reputation has seen the firm grow to 120 staff today and provides a great opportunity for further expansion. “The loyalty of our clients, dedication to our team and effective administration systems has and will continue to underpin the firm’s success” said Managing Partner Michael Hill. Mr Hill added, “We are now positioned for growth into complementary service areas. This will provide us with a new challenge and for us to achieve our objectives, we must continue to develop and improve our systems.” Locus has been working with Turnbull Hill Lawyers since 1989 and Locus Systems have been a key element of the firm’s service infrastructure. David Flynn is Turnbull Hill Lawyers’ Operations Director. He and the Turnbull Hill team, including Project Manager Diane Easton, are responsible for planning and implementing quality processes and systems to ensure that the strategic objectives of the firm are realised. David and Diane undertook a rigorous tender evaluation of practice management systems available in the market, with a view to selecting a new system to support Turnbull Hill’s business plans going forward. David Flynn explains the firm’s approach to selecting a practice management system: “Our team conducted a search of the market for practice management systems that could provide a platform for achieving our strategic objectives. Having done this, we developed a detailed statement of requirements and invited a number of vendors to bid for our business. It is our belief that for us to achieve our objectives we need to work closely with our suppliers, in partnership. So, it was imperative to select a system vendor who could not only provide the right software but could also demonstrate an understanding of our business needs. After exhaustive bidding and evaluation, we chose the Locus Affinity Practice Management System.” Turnbull Hill is engaged in a wide range of marketing and delivery campaigns. The chosen practice management system had to provide a single platform for…  | A flexible but robust relational database. | | The ability to profile client’s and prospective client’s service needs and report on this. | | Comprehensive ‘slice and dice’ financial management reporting. | | The ability to automate administrative and legal service delivery processes (workflow tools) in the practice management system. | | True integration of the document production, accounting and task automation functions. | | The ability to easily integrate with other systems. | | An open, relational database management system. | Diane Easton joined Turnbull Hill a little over 12 months ago. A key area of responsibility for Diane is to lead the team of people who will manage organisation-wide change and to implement Locus Affinity. In describing key issues to be addressed by the team Diane said, “We already have very advanced processes and trained people. This is an enormous advantage. However, as we set about implementing Locus Affinity, we wanted to strengthen our financial reporting, marketing and service delivery capability. The new integrated functions of Locus Affinity combined with the emPower Precedents presented a golden opportunity to do this. We are already streamlining processes by using the integrated workflow tools in Locus Affinity.” “When we talked to Locus they understood our language. It was clear that Locus understood the importance of Turnbull Hill’s objectives and that their project management approach is geared to the needs of our practice”, she said. Please click here to visit our website: www.turnbullhill.com.au  Review our range of legal software
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