| Lewis & Weir Colin Peirce recently bought the successful Cheltenham practice of Lewis & Weir, where he specialises in commercial litigation, property, finance and probate. As a sole practitioner, Colin needed a practice management system for general management and to free up his time by reducing the hours spent on accounting. “The time costing and billing functions of Locus are introducing enormous efficiencies into my practice. The after sales support have made Locus a real pleasure to deal with”. The decision to select a technology supplier is critical for a sole practitioner or small office. Colin considered other systems before selecting MicroLocus – the Locus solution for small firms: “I did the comparisons. In the end, the reason I went for Locus is because they’ve got one of the most established specialised law packages around. They’ve also got wonderful backup. There’s nothing worse than buying a system then discovering that the people have gone broke three months down the track, whereas Locus have been around for a long time”. “ I chose Locus because it is the established legal technology supplier in the market”. The installation went very smoothly: “The Locus person came in and got the system started, entered some matters and showed me how to do all the basics.” “I then attended a Locus course. This gave me confidence in how the overall system worked. Even for somebody who’s not particularly computer literate, I was able to move through and do all the exercises. The course was excellent.” Whenever he required additional assistance, Colin knew he could contact the Locus Helpline: “They’ve always returned my call, even at the most awkward of times”. “You’re never forced to leave a message, somebody always answers the phone and finds out what the problem is. They pass the call to the person with the best experience to deal with it quickly.” “In every sense Locus puts itself ahead of the pack. They were even able to recommend a Locus Operator who now comes in for a fewhours each week.” “Billing now only takes a fraction of the time that it used to. With a manual system, this was time consuming and often had to be done on the weekend. “With Locus, the cashflow keeps coming and I don’t have to spend hours costing client files”. Using MicroLocus, the operator now efficiently manages the bookwork of the practice and Colin is free to concentrate on client matters. After twenty years practicing law, Colin can now do just that. Review our range of legal software Back to the list of our client experience
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