| Colin Daley Quinn Service Wins | | | Ross Allen and Lisa Sussmilch | | Reliable service is what one Locus client rans as first priority when investing in legal technology. Colin Daley Quinn has been an advocate of Locus as the trusted legal software and service provider for the past sixteen years. A successful suburban practice located in Sydney’s south, the firm specialises in conveyancing, personal injury, commercial litigation and probate. Practice Director, Ross Allen has led the firm through its technology decision-making: “Locus is like the Holden car, it’s tried and tested. I wouldn’t go out and buy legal accounting software just because it has new features. Reliable support is what differentiates Locus from the rest. With Locus Helpline, you just know they’re going to be there.” Whether it is conducting seminars to prepare for GST, resolving software concerns through user group meetings or customising software unique to the firm, Locus listens to the request and thoroughly explores the issues. “If we want something, for instance, to eliminate what our accountant does over and over again, if Locus doesn’t already provide it in its current form, we just ask the development team to customise it for us.” The platform change from Wang to IBM was the first of many experienced by Accounts Coordinator, Lisa Sussmilch. She recalled a smooth transition with the upgrade to later technology. Colin Daley Quinn currently uses the Locus Practice Management suite to automate their day-to-day operations such as billing. Ross has measured the investment success by simply being able to bill more in the same amount of time. “It changed what used to be a nightmare into a standard process. You’d be mad not to have Automated Billing. Now, with GST, it’s even more of a must.” The practice also raves about Settlement Adjuster. The new software from Locus streamlines conveyancing by producing accurate calculations and generating professional settlement sheets. “It is simpler, cleaner, quicker and so flexible. The best settlement calculator I have seen by far.” “Really, the best feature of Locus is that it does the job. We’ve never got to the stage of considering changing from Locus because it has always been there and it keeps getting better.” “You can always expect new developments plus the same reliable service.”  Review our range of legal software
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