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Delivering a framework for marketing and improved client relationships
- [Locus Affinity]
Johnson Lawyers

A growing practice in Adelaide, Johnson Lawyers has recognised the need for a business like approach to the balance between client service, staff development, financial and office controls.


Johnson Lawyers is a commercial law firm specialising in mergers and acquisitions, property development, intellectual property, dispute resolution, franchising, commercial property, debt management, and general commercial transactions. JL's aim is to provide added value to the range of predominantly commercial clients. Johnson’s have been equipped with up to date office equipment to enable them to deliver “wealth protection, business and lifestyle enhancement through practical legal advice in partnership with appropriate professional resources”.


The initial driver for the installation of Locus Affinity software as a practice management system nearly 12 months ago was document management. But the practice soon recognised that the old systems which included basic accounting software and a home-grown time sheet database, did not deliver the degree of control and measurement necessary to manage staff and prevent leakage of fees and costs. Capturing this leakage over the past 12 months has more than recouped the software investment.


Considerable workflow gains have been achieved through improved matter management including document management, task automation and precedent control. The resultant control goes a long way to ensuring risk management strategies are being met.


The Affinity software solution is also delivering a framework for marketing and improved client relationships, and the installation of the new CliNet product will further enhance our service to debt collection clients and the perception of professionalism offered by JL. CliNet synchronises with Affinity to provide secure online access to debt collection clients to view the current status of their collection.


Contact Hazel Harris on (08) 8360 8360, at Johnson Lawyers for more information.

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